Owner FAQs
Get answers to your pressing questions
Property Management is what Rental Management Solutions does. We do not split our time between selling real estate and managing property. This focus has provided us with the opportunity to develop the systems and strategies necessary to ensure that your investment is reaching its full potential. Rental Management Solutions has the experience, the resources and a track record of success.
Rental Management Solutions invests in a wide variety of marketing and advertising media to provide maximum traffic generation potential. This includes the local newspaper, telephone books, flyers, bench advertising, vehicle advertisement, apartment guides and a series of rental property related websites such as; ForRent.com, ApartmentFinder.com, ApartmentGuide.com, Zillow, Trulia, Hotpads, Google.com, CraigsList and RentRMS.com to name a few.
Rental Management Solutions runs a credit check, an eviction search, a criminal background check, verifies 3-years of residential history, and verifies income and references. Once the information is obtained it is measured against a standard qualification criteria to determine if the applicants meet or fail to meet the approval criteria
Rental Management Solutions will complete all of the necessary move-in paperwork, complete the move-in inspection with pictures, execute the lease agreement paperwork, collect any rent or deposits and turn over possession to the new resident.
Rental Management Solutions will begin the collection process which includes a series of mailed notices, telephone and emailed communications with the goal of collecting your rent. If the resident fails to pay rent then Rental Management Solutions will initiate and manage the eviction process with the goal of recovering possession as soon as possible.
Rental Management Solutions has you covered with an in house Maintenance Department with the ability to resolve most issues for far less than contracting a vendor. There are situations that are best left to a specialist so from time to time we may have to contact the work either to one of our preferred vendors or one of your choosing.
During tenancy Rental Management Solutions is in the home on a quarterly basis to change the filter, check the smoke alarms and check the home for any tenant damage or undesirable living situations. The repairs are mad and charged to the resident account. When the resident pays rent, all payments are applied to the oldest charge first which guarantees reimbursement for the damages.
Once the resident has vacated the home the Security Deposit is the primary means of protection from tenant damages. Unfortunately, the Security Deposit is not always enough to cover the expense of tenant damage and it will become necessary to use legal means in an attempt to collect any outstanding balances. Rental Management Solutions generally will maintain an account for about two weeks to see if there is any chance of setting up a payment arrangement. If an arrangement does not happen then the account is turned over to a collection attorney who will pursue the debt and make sure the obligation is on the tenant's credit record.
Yes. Rental Management Solutions provides a monthly accounting packet which includes an Owners statement, a 12 – Month Profit & Loss Statement, a Rent Roll, and Aged Payables Report and a Delinquency Report. The accounting packet will reflect all income and expenses on your property for the month, for the year, if there are unpaid bills, if there is past due rent and information about the lease.
Rental Management Solutions will receive property income from the resident, pay any bills authorized and forward the remaining proceeds along with the month end accounting packet.